Expertise
News
Events
Library
eOmega
Tools
RSS
Blogs
Complimentary Webinar Replay
What Kind of Executive Coach Are You?
Using Coach-the-Coach Techniques to Drive Business Results
Originally held Tuesday, September 9, 2008
Register now to view the replay!
Fee
Complimentary
Hosted by
Cindi Campana, Omega Performance Sales and Service Product Manager
Brian Weaver, Omega Performance General Manager, U.K.
Audience
Managers at every organizational level, particularly those who have managers reporting to them.
Abstract
A coaching culture is at its best when managers at all levels in an organization observe coaching sessions and provide balanced feedback. It is through observation and the provision of balanced feedback that a true coaching culture is created; a culture that delivers consistent, predictable sales and service results.
Join Omega Performance’s Cindi Campana and Brian Weaver for this one-hour, complimentary webcast where they will reveal how senior managers can coach their coaches more effectively in order to achieve greater sales and service results. Cindi and Brian will share Omega's proven models, tools, and an assessment to help you drive speed to performance through more effective coaching sessions.
Objectives
- Understand why it is a necessary practice for managers at all levels to observe their managers' coaching sessions and provide balanced feedback
- Assess the effectiveness of different coaching styles using a Coaching Style Continuum
- Gain critical coaching techniques that link the activities, skills, and knowledge needed to drive more predictable service and sales results
- Learn to build action plans that are focused on the right business issues to drive speed to performance
Benefits to Your Organization
- Raise team member behavior to the highest level of performance through effective coaching styles
- Build a productive and aligned sales and service organization by coaching to critical business issues and priorities
- Achieve sales and service results through coaching sessions that yield action plans comprised of concrete, measurable goals and specific accountability