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Managers Learn to Motivate and Improve Performance of Their Lenders
Charlotte, N.C., November 6, 2003—Omega Performance, worldwide partner to results-driven leaders in financial services, announces the release of Coaching for Credit Quality—a one-day workshop for managers to ensure the credit skills their loan officers learn in training are used on the job to reach and sustain top lending performance.
Coaching for Credit Quality teaches managers how to implement a system of clear expectations and accountabilities that motivate and improve performance. They learn to conduct one-on-one coaching meetings to build strong, independent loan officers who consistently make sound decisions—the key to long-term credit quality.
"To be successful, managers need to view credit quality as a result of the consistent application of key skills and practices," explained Juan Gutierrez, president and chief executive officer of Omega Performance. "Coaching for Credit Quality promotes a focused and disciplined approach to lending that builds a strong credit environment and most importantly, mitigates risk and increases bank profitability."
About Omega Performance
Omega Performance has enabled more than 2,500 firms worldwide to drive and sustain improved business results. The company is a wholly owned subsidiary of Informa plc (INF on the London Stock Exchange), the leading international provider of specialist information and services for the academic and scientific, professional, and commercial business communities. Informa has over 150 offices in more than 40 countries and employs over 7,000 staff around the world. Omega Performance is headquartered in Charlotte, N.C., USA, with major offices in Australia, Canada, China, Greece, Nigeria, Singapore, South Africa, and the United Kingdom.